Customer Care

Shipping & Delivery

Shipping guidance based on the current The Gloss Cosmetics Trading LLC website and checkout information.

Shipping Overview

The Gloss Cosmetics Trading LLC is based in Ajman, UAE and sells cosmetics, hair care, skincare, fragrance, nail care, body care, and beauty tools.

Order Processing

Orders are placed through the shop checkout. Exact processing times are not specified in the current website files.

Estimated Delivery Time

The website does not publish a fixed delivery period. Please contact support for the current estimate for your address.

Shipping Charges

The homepage states free delivery on orders over AED 150. Other shipping charges are not specified in the current project files.

Order Tracking

A public tracking page is not currently shown in the website. Support can assist using your order details.

Delivery Attempts

Please provide a complete delivery address and reachable phone number at checkout so the business can contact you about delivery.

Incorrect or Incomplete Address

If your address is incomplete or incorrect, contact support quickly. Delivery may be delayed while the details are confirmed.

Delayed or Lost Shipments

Courier names and guarantee details are not specified in the project. Contact support if your order has not arrived as expected.

Damaged Packages

If a package arrives damaged, keep the packaging and contact support with photos and your order details.

International Shipping

International shipping details are not specified in the current website files. Please confirm availability before ordering.

Customer Support

Email info@theglosscosmetics.ae or call 06 882 0997, 0567197599, or 0508674109.